2024 Sunshine health insurance customer service

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Don’t wait for an in-person visit. You can get easy access to a doctor when you want to see one. Sunshine Health offers telehealth services at no cost to you. This is your easy, 24-hour access to in-network providers for non-emergency health issues. Get medical advice, a diagnosis or a prescription. Do it all by phone or video.When calling, be prepared to provide your policy details and explain your intention to cancel your coverage. Online: Ambetter Health Insurance also offers online resources for policyholders to inquire about or request cancellation. Visit their official website and navigate to the customer service or support section.1-844-477-8313 1-866-334-7927 1-866-799-5321 SunshineHealth.com Sunshine Health WellCare Children’s Medical Provider Services Provider Services ServicesRecertify your Medicaid coverage every 12 months to keep your benefits. Visit the Florida Department of Children and Families to sign up for email reminders. Learn how to enroll in Medicaid health plans through Sunshine Health online and sign up for Medicaid in Florida with Sunshine Health.Write us or call us at any time. 1-866-796-0530 (phone) or TTY at 1-800-955-8770. Call us to ask for more time to solve your grievance if you think more time will help. You can contact us at: Fax: 1-866-534-5972. Email: [email protected]. Services must be medically necessary in order for us to pay for them. CMS Health Plan might not cover some services, but Medicaid might still cover them. To find out about these benefits, call the Agency Medicaid Help Line at 1-877-254-1055. If your child needs a ride to any of these services, we can help. Please call MTM at 1-844-399-9469 to ... 24hr Customer Service. 1800-208-5544 1800-208-9100. Motor ProductsHealth and Other Products.Please contact Member Services by phone at 1-877-687-1169 (Relay Florida 1-800-955-8770) to speak directly to a customer services representative or use the Secure … Your LTC care manager will help you get the care you need and work with you to develop a person-centered care plan to achieve your unique health goals. If you have any questions, we’re here to help Monday through Friday, 8 a.m. to 8 p.m. You can call us at any time, even after business hours, to reach our 24-hour Nurse Advice Line. Sunshine healthcare have both. Read More. Laboratory Service. Advance clinical laboratory equipment for a range of hematology, immunoassay and biochemistry test. Read More. Opening Hours. Monday – Friday 8:00am – 9:00pm Saturday 8:00am – 9:00pm Sunday 8:00am – 5:00pm.Millions of folks dread choosing a health insurance plan. In fact, it feels less like a benefit and more like a chore — especially since that are so many logistics and financial co...Healthy Activities Eligible For Rewards (As of July 1, 2023) $20: Tobacco Cessation Health Coaching Sessions. Ages 10 and up. Must submit a consent form, verbally pledge to stop tobacco use and complete all four sessions within six months of the first session. $5 reward after each completed session. $20: Weight Loss Health Coaching Sessions.We are customer satisfaction award winners! For health insurance queries, call us at 134 246, 09:00 - 18:00 Monday to Friday. Or email us at [email protected]. Read more for other insurance queries. Forms. Authorization to Disclose Health Information Form. Revocation of Authorization Form. Grievance and Appeals Form. Member Reimbursement Medical Claim Form. Prescription Claim Reimbursement Form. Donor Transplant Travel Reimbursement Form. Recipient Transplant Travel Reimbursement Form. Member Transplant Travel Reimbursement Policy. Your Ambetter online member account is a powerful tool you can use anytime to manage your insurance plan. There, you can find information about your Ambetter Health coverage, access options for care and much more — all in one place. Your Ambetter online member account puts you in control of your health plan. Discover all the ways you can ...Complete annual blood test for lead poisoning screening. $20: Mammogram screening. Ages 50-74 years: Complete annual mammogram screening. $20: HRA completion. Completion of HRA for new members within 60 days of enrollment. $20: HPV vaccine series. Ages 13-26 years. Complete 2-3 doses human papillomavirus (HPV) vaccine. Compare affordable Ambetter Sunshine Health insurance plans and save money. It’s easy to get a free insurance quote now. Free Quotes. Call us 24/7 at (800) 695-5748. Ambetter From Sunshine Health is a brand name for Health Insurance Marketplace plans sold to residents in Florida. The Ambetter product line is owned by Centene Corporation, the ... Right Here. With Ambetter from Sunshine Health it's easy to take charge of your health. As an Ambetter member, you have access to the helpful tools and resources you need to manage your plan - all in one place, 24/7. Many Care Options for Minor Injuries. If your injury is minor and not life threatening (like a sprain or a cold), your first choice should be to call your primary care provider (PCP). Or choose Virtual 24/7 Care * for convenient video doctor visits! If you can’t wait for an appointment with your PCP, visit an urgent care center for injuries ...Customer Service Manager jobs ... Sunshine Health is a wholly owned subsidiary of Centene Corporation, ... Medicare and Florida’s Health Insurance Marketplace.You are required to submit an encounter or claim for each service that you render to a Sunshine Health Enrollee. If you are the provider for a Sunshine Health Enrollee and receive a monthly capitation amount for services, you must file a “proxy claim” (also referred to as an “encounter”) on a CMS 1500 for each service provided.Since you will have …To schedule a routine ride, call Alivi reservations at 1-888-863-0248 (TTY 711) between 8 a.m. and 5 p.m. Eastern Monday through Friday.Trip requests must be made 24 hours in advance.View customer complaints of Ambetter from Sunshine Health, BBB helps resolve disputes with the services or products a business provides.To report suspected fraud, waste, abuse, or neglect in the Medicaid, Long Term Care or Florida Healthy Kids programs, please use one of the following avenues: AHCA Consumer Complaint Hotline: 1-888-419-3456. Florida Attorney General’s Office: 1-866-966-7226. The Florida Medicaid Program Integrity Office: 1-850-412-4600.We want to ensure that your child is receiving the services required to keep them safe in your home. Please contact Sunshine Health right away when a Private Duty Nursing shift is missed. Learn how to reach us: Medicaid (MMA) Long Term Care (LTC) Serious Mental Illness (SMI) Specialty Plan. Child Welfare Specialty Plan (CWSP)You can also reach us from 8am-8pm CST at 1-800-442-1623 ( TTY 711 ). There are many ways to get in touch with us, and resources available on our website: Enroll with Ambetter Health. Find a Doctor. Required fields are marked with an asterisk (*) The form fields are loading, please wait. It’s easy to use your $25 a month benefit. Order by phone. Shipping is free. Call 1-888-262-6298 Monday through Friday from 9 a.m. to 8 p.m. local time. Shop in person for items at select CVS stores. Check the store locator. or call OTCHS 1-888-628-2770 (TTY: 711) to find the nearest location. Use your $25 a month to get items like baby wipes ... Your LTC care manager will help you get the care you need and work with you to develop a person-centered care plan to achieve your unique health goals. If you have any questions, we’re here to help Monday through Friday, 8 a.m. to 8 p.m. You can call us at any time, even after business hours, to reach our 24-hour Nurse Advice Line.Earn rewards for attending an outpatient follow up appointment with a behavioral health provider within seven days after discharge from an inpatient facility. $20: Notification of Pregnancy Form (First trimester) Age 12-20 years. Complete and sign a Notification of Pregnancy form within first trimester. $50: Prenatal Care.Our Benefits. Better Coverage. Better Perks. Ambetter Health is on a Mission for Better, and that means better coverage and better perks for you. Beyond great everyday benefits like Virtual 24/7 Care*, members have access to exclusive programs like My Health Pays®** and Ambetter Perks. We’re adding value to your affordable health insurance …Telehealth. Connect to a provider virtually with Telehealth. Your child can get easy access to a provider when he or she needs to see one. This information is available for free in other languages and formats. Contact Member Services at 1-866-799-5321 (TTY 1-800-955-8770) Monday-Friday, 8 a.m. to 8 p.m. Esta información está disponible en ...For Medicaid members in Florida, the Sunshine Health app puts your health plan in your pocket. With the app, you can: - Find a healthcare provider or facility. - View your ID card. - Check your My Health Pays balance and history. Experience the power and ease of going mobile with Sunshine Health. For more detailed benefits information, …Call MTM’s Ride Schedule Line at 1-844-399-9469 (TTY 711) between 8 a.m. to 7 p.m. Eastern, Monday – Friday and 8 a.m. to 5 p.m. Eastern Saturday; Rides must be scheduled 24 hours (one business day) in advance, includes day of call but not day of appointment.A session will be held on June 27, 2024, from 1:30 to 4 p.m. Eastern. Sunshine Health offers affordable Florida Medicaid, Medicare Plans and our Health Insurance Marketplace product, Ambetter. Get covered with Sunshine Health today.Call MTM’s Ride Schedule Line at 1-844-399-9469 (TTY 711) between 8 a.m. to 7 p.m. Eastern, Monday – Friday and 8 a.m. to 5 p.m. Eastern Saturday; Rides must be scheduled 24 hours (one business day) in advance, includes day of call but not day of appointment.Your Ambetter online member account provides many ways to get care, including finding a Primary Care Provider (PCP), locating an in-network Urgent Care Center, or even …Earn rewards for attending an outpatient follow up appointment with a behavioral health provider within seven days after discharge from an inpatient facility. $20: Notification of Pregnancy Form (First trimester) Age 12-20 years. Complete and sign a Notification of Pregnancy form within first trimester. $50: Prenatal Care.To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at 1-866-796-0530 to speak directly to a customer service representative.When the time comes for you to choose a health insurance plan, you may find the choices overwhelming. All the options that are available to you can make the decision-making process...Recertify your Medicaid coverage every 12 months to keep your benefits. Visit the Florida Department of Children and Families to sign up for email reminders. Learn how to enroll in Medicaid health plans through Sunshine Health online and sign up for Medicaid in Florida with Sunshine Health. Member Resources. Sunshine Health provides our members with the resources they need to get the best care possible. In this section, we provide information, education and resources, including your Member Handbook. If you need help with any of the information, please call us at 1-866-796-0530 (TTY 1-800-955-8770 ). Customer Service opening hours: Monday - Saturday: 08:30 - 16:00. Sunday: Closed. Telephone number 0371 512 2004. Live Chat opening hours: Monday - Friday: 08:00 - 18:00. Saturday - Sunday: 09:00 - 17:00. Insurance. If you have a query about your insurance, please refer to your insurance documentation for contact details.We would like to show you a description here but the site won’t allow us. You can also reach us from 8am-8pm EST at 1-877-687-1169 ( Relay Florida 1-800-955-8770 ). There are many ways to get in touch with us, and resources available on our website: The form fields are loading, please wait. If you have a question about Ambetter from Sunshine Health or your affordable health insurance coverage, please contact us. Founded in 2014, Ambetter from Sunshine Health Care offers Marketplace insurance plans with varying coverage levels and premiums to more than 2 million members. Plans are offered at Bronze, Silver, and Gold levels, with additional plans available in some locations. Ambetter from Sunshine Health providers are local to …Recertify your Medicaid coverage every 12 months to keep your benefits. Visit the Florida Department of Children and Families to sign up for email reminders. Learn how to enroll in Medicaid health plans through Sunshine Health online and sign up for Medicaid in Florida with Sunshine Health.The virtual training sessions are focused on the 2024 CMS Model and ICD-10 Diagnosis Code Updates. Children who consumed these products should undergo a blood test to check for lead exposure. Sunshine Health offers affordable Florida Medicaid, Medicare Plans and our Health Insurance Marketplace product, Ambetter.Use the Find A Doctor Tool to search for in-network Medicare doctors, hospitals, pharmacies, and other providers. Consider choosing a doctor or provider that’s in-network. This will help keep your healthcare costs affordable. If you need help finding an in-network doctor or provider, give us a call. We’re here to help. Find A Doctor Or ... Our Member Services team can help you get answers. Please call if you have questions about your plan. You can call 1-866-799-5321 (TTY 1-800-955-8770) Monday through Friday 8 a.m. to 8 p.m. Eastern. We look forward to serving you. Virtual 24/7 Care. Get medical help from doctors via video and phone. Healthcare is essential. Ambetter Health can help. You can count on us to share helpful information about COVID, how to prevent it, and recognize its symptoms. Because protecting peoples' health is why we're here, and it's what we'll always do.Member Resources. Sunshine Health provides our members with the resources they need to get the best care possible. In this section, we provide information, education and resources, including your Member Handbook. If you need help with any of the information, please call us at 1-866-796-0530 (TTY 1-800-955-8770 ).It’s easy to use your $25 a month benefit. Order by phone. Shipping is free. Call 1-888-262-6298 Monday through Friday from 9 a.m. to 8 p.m. local time. Shop in person for items at select CVS stores. Check the store locator. or call OTCHS 1-888-628-2770 (TTY: 711) to find the nearest location. Use your $25 a month to get items like baby wipes ...Ambetter from Sunshine Health. Health Insurance Marketplace plans for individuals and families who may not qualify for Medicaid or other government coverage. + optional dental coverage for subscribers. Provider Services for Ambetter. 855-934-9809. Members: call the number on the back of your ID card or go to the plan site.Sunshine Health provides a 24-hour help line to respond to requests for prior authorization. In addition, Sunshine Health staff is available Monday through Friday from 8 a.m. to 8 p.m. Eastern to answer provider questions and respond to …No paper wasted, no mail piled up in your home, and no misplaced bills! Sign up now! Everything You Need. Right Here. With Ambetter from Sunshine Health it's easy to take charge of your health. As an Ambetter member, you have access to the helpful tools and resources you need to manage your plan - all in one place, 24/7.Your Ambetter online member account is a powerful tool you can use anytime to manage your insurance plan. There, you can find information about your Ambetter coverage, access options for care and much more — all in one place. Your Ambetter online member account puts you in control of your health plan. Discover all the ways you can manage …We are reachable at [email protected]. Read 292 customer reviews of Sunshine State Health Plan, one of the best Insurance businesses at 1301 International Pkwy # 400, Sunrise, FL 33323 United States. Find reviews, ratings, directions, business hours, and book appointments online.To find out about these benefits, call the Agency Medicaid Help Line at 1-877-254-1055. If you need a ride to any of these services, we can help you. You can call 1-877-659-8420 to schedule a ride. If there are changes in covered services or other changes that will affect you, we will notify you in writing at least 30 days before the effective ...Write us or call us at any time. 1-866-796-0530 (phone) or TTY at 1-800-955-8770. Call us to ask for more time to solve your grievance if you think more time will help. You can contact us at: Fax: 1-866-534-5972. Email: [email protected] Contact. Thank you for your interest in becoming a broker for Ambetter from Sunshine Health. Please contact the sales department at 1-855-700-7985 to schedule an appointment, or complete the form below and a sales representative will contact you. Required fields are marked with an asterisk (*) The form fields are loading, please wait.Compare affordable Ambetter Sunshine Health insurance plans and save money. It’s easy to get a free insurance quote now. Free Quotes. Call us 24/7 at (800) 695-5748. Ambetter From Sunshine Health is a brand name for Health Insurance Marketplace plans sold to residents in Florida. The Ambetter product line is owned by Centene Corporation, the ... Medicaid Managed Long Term Care for Medicaid enrollees 18 years and older. You also have to meet Nursing Facility level of care. Sunshine Health has the expertise to work with Medicaid and Long Term Care members to improve their health status and quality of life. This is done through the provision of quality services to meet the care needs of ... Besides helping with routine expenses, having health insurance removes some of the stress and anxiety that goes with handling a medical emergency. In most cases, health insurance i...Skip to main contentSkip to main contentYou should get a flu shot before the flu starts spreading where you live. Fall is the best time to get your yearly shot. If possible, get the shot by the end of October. You can get your flu shot in many doctor’s offices. You can also get it in pharmacies, clinics and health centers.To determine what your plan covers, you can call the customer service number on your insurance card. Once you know for sure that your insurance will cover outpatient …A session will be held on June 27, 2024, from 1:30 to 4 p.m. Eastern. Sunshine Health offers affordable Florida Medicaid, Medicare Plans and our Health Insurance Marketplace product, Ambetter. Get covered with Sunshine Health today. Benefits Overview. Comprehensive Long Term Care members receive Medicaid benefits and Long Term Care benefits. These tables list the services covered by our Plan. Remember, services must be medically necessary in order for us to pay for them. If there are changes in covered services or other changes that will affect you, we will notify you in ... For Brokers. Ambetter’s affordable coverage options help your clients stay healthy by offering a wide variety of valuable programs and tools. Check out the customizable sales materials and training presentation we’ve developed. Fliers and Plan information can be found on the Broker Portal.This is a solicitation for insurance. ©2024 Celtic Insurance Company and Sunshine State Health Plan, Inc., Ambetter.SunshineHealth.com. For more information on your right to receive an Ambetter from Sunshine Health plan free of discrimination, or your right to receive language, auditory and/or visual assistance services, please visit …You can call 1-866-799-5321 (TTY 1-800-955-8770) Monday through Friday 8 a.m. to 8 p.m. Eastern. We look forward to serving you. Children’s Medical Services Health Plan is a plan for children and youth less than 21 with serious, chronic conditions.Dec 4, 2018 · Sunrise, Florida. Providers: We’ve launched a new Provider Services help line to better serve you. You can call 1-844-477-8313 from 8 a.m. to 8 p.m. Monday through Friday to get answers to your questions about any Sunshine Health product: Medicaid, Child Welfare, Long Term Care, Ambetter (Marketplace), Healthy Kids and Allwell (Medicare). To find out about these benefits, call the Agency Medicaid Help Line at 1-877-254-1055. If you need a ride to any of these services, we can help you. You can call 1-877-659-8420 to schedule a ride. If there are changes in covered services or other changes that will affect you, we will notify you in writing at least 30 days before the effective ...As a pet owner, you want the best for your furry friend. You want to make sure they are healthy and happy, and that they receive the care they need when they need it. However, acci...Please see the Provider Billing Manual and Billing Quick Reference Guides (QRGs). The QRGs include targeted claims and authorization instructions per provider type. The guides detail billing guidelines, duplicate billing, corrected claims processes and many more topics. Ancillary MMA/SMI/CW Including Home Health, PDN (PDF)Ambetter by Sunshine Health. With quality healthcare solutions, Sunshine Health helps residents of Florida live better. And now, it’s easier to stay covered with our …The Sunshine Health provider directory is a list of physicians, hospitals and other healthcare providers that are available to you. Some providers may not perform certain services based on religious or moral beliefs.From renewing your coverage each year to making regular doctor’s appointments, health insurance plays a big role in your care — and it can also get pretty complex. When you’re sear...No paper wasted, no mail piled up in your home, and no misplaced bills! Sign up now! Everything You Need. Right Here. With Ambetter from Sunshine Health it's easy to take charge of your health. As an Ambetter member, you have access to the helpful tools and resources you need to manage your plan - all in one place, 24/7.Your dentist is an important health partner, helping ensure that you maintain good oral health. Finding a dentist that accepts your insurance will help you choose a provider that g...All the health plans offered on the Health Insurance Marketplace include certain items or services, or Essential Health Benefits (EHBs). When you choose Ambetter Health, you're covered on these essential medical care and wellness services: Emergency Care. Outpatient or Ambulatory Care. Preventive & Wellness Care.Contacting Member Services. You may call us at 1-866-796-0530, or TTY at 1-800-955-8770, Monday through Friday, 8 a.m. to 8 p.m., but not on state approved holidays (like Christmas Day and Thanksgiving Day). When you call, make sure you have your identification card (ID card) with you so we can help you. If you lose your ID card, or if it is ...Call Express Scripts at 1-833-750-4300 (TTY 1- 800-899-2114 ). Express Scripts can contact your doctor for a new prescription to be filled at mail order. Mail a home delivery order form. To get a copy of the form, register or log in. Go to the Benefit Menu, click Forms, and download the Home Delivery Order Form.Search without logging in. Choose one of these options: Your home state. Ambetter member ID number. Last 6 digits of your SSN. Use Ambetter's tool to help you find an in-network doctor, specialist, or health care facility such as a …

HearUSA (Hearing Services) 1-855-242-4935 Pharmacy Services: 1-800-460-8988 Florida Care Management Services Agency (Long-term Care Case Management Delegate) 1-877-462-1200. GT Independence (Long-term Care PDO) 1-877-659-4500 Disease Management. 1-800-942-4008: Envolve PeopleCare Nurse Advice Line. 1-855-696-2553: Dental Services. Dollar general norcross

sunshine health insurance customer service

Business Insurance. Contact us with questions about your Farm & Ranch or Business policies. Bill Pay & Policy Service. (800) 899-6519. [email protected]. Claim Service. (800) 333-2860. [email protected]. (518) 533-4589 - fax.Ambetter is a health insurance company owned by the Centene Corporation, which is a multi-national healthcare company that provides programs and services to under-insured and uninsured individuals. Ambetter offers customers affordable health care plans in 14 states including Arkansas, Arizona, Georgia, Florida, Indiana, and Nevada, …For Brokers. Ambetter’s affordable coverage options help your clients stay healthy by offering a wide variety of valuable programs and tools. Check out the customizable sales materials and training presentation we’ve developed. Fliers and Plan information can be found on the Broker Portal.Recertify your Medicaid coverage every 12 months to keep your benefits. Visit the Florida Department of Children and Families to sign up for email reminders. Learn how to enroll in Medicaid health plans through Sunshine Health online and sign up for Medicaid in Florida with Sunshine Health. We would like to show you a description here but the site won’t allow us. Attention Members: New ID Card Effective January 1, 2024. We are sending members a new card for 2024 because the Pharmacy Benefit Manager (PBM) is changing to Express Scripts. The purpose of this microlearning is to give providers information on the 2020 Behavioral Health Provider Incentive Program by Sunshine Health. This training will discuss two behavioral health incentive payments: follow up visits after hospitalization; and metabolic monitoring for children and adolescents who take antipsychotic medicationsRight Here. With Ambetter from Sunshine Health it's easy to take charge of your health. As an Ambetter member, you have access to the helpful tools and resources you need to manage your plan - all in one place, 24/7.Attn: Individual Customer Service P.O. Box 9106 Wellesley Hills, MA 02481 Telephone: 1-800-862-6266 Fax: 1-888-863-8311 E-mail: Customer Service. For overnight mail: Sun Life ... (Wellesley Hills, MA) in all states, except New York. In New York group insurance policies are issued by Sun Life and Health Insurance Company (U.S.) ...Ambetter from Sunshine Health Makes it Easier than Ever to Get Health Insurance Coverage . Date: 12/05/19 Sunrise, Florida. Open enrollment is underway for health insurance coverage through the Health Insurance Marketplace, and this year, Ambetter from Sunshine Health is providing a simpler, easier way for new and …Get answers about billing and payments or learn about enrollment and benefits. Contact us if you still need help. Watch our step-by-step guide on how to use your Ambetter Health online member account.***. Use your account at any time to manage your plan, find information about your coverage, access options for care, view your rewards and much ...Use the Find A Doctor Tool to search for in-network Medicare doctors, hospitals, pharmacies, and other providers. Consider choosing a doctor or provider that's in-network. This will help keep your healthcare costs affordable. If you need help finding an in-network doctor or provider, give us a call. We're here to help. Search for doctors ...Benefits Overview. Comprehensive Long Term Care members receive Medicaid benefits and Long Term Care benefits. These tables list the services covered by our Plan. Remember, services must be medically necessary in order for us to pay for them. If there are changes in covered services or other changes that will affect you, we will notify you in ...You can also reach us from 8am-8pm EST at 1-877-687-1169 ( Relay Florida 1-800-955-8770 ). There are many ways to get in touch with us, and resources available on our website: The form fields are loading, please wait. If you have a question about Ambetter from Sunshine Health or your affordable health insurance coverage, please contact us.Most plans also include Medicare Part D for your prescription drug benefits. These plans combine health insurance and drug benefits in one convenient and low-cost plan. We’re keeping it simple so you can enjoy a healthier life. ... Florida Healthy Kids Member Services: 1-844-405-4298 (TTY 711) Provider Services: 1-844-405-4296. Mailing ...Learn how to shop for family health insurance in this article. Visit HowStuffWorks to read about how to shop for family health insurance. Advertisement Going to the doctor when you...Contacting Member Services. You may call us at 1-866-796-0530, or TTY at 1-800-955-8770, Monday through Friday, 8 a.m. to 8 p.m., but not on state approved holidays (like Christmas Day and Thanksgiving Day). When you call, make sure you have your identification card (ID card) with you so we can help you. If you lose your ID card, or if it is ...Ambetter from Sunshine: 1-866-417-0298. Blue Cross Blue Shield: 1-855-875-5194. Cigna Healthcare Medicare Advantage - North Florida: 1-866-214-5126. Cigna Healthcare Medicare Advantage - Central Florida (Daytona, Jacksonville, Orlando, Tampa) : 1-866-214-5126. Cigna Healthcare Medicare Advantage - South Florida (Southwest, Treasure Coast):We want to ensure that your child is receiving the services required to keep them safe in your home. Please contact Sunshine Health right away when a Private Duty Nursing shift is missed. Learn how to reach us: Medicaid (MMA) Long Term Care (LTC) Serious Mental Illness (SMI) Specialty Plan. Child Welfare Specialty Plan (CWSP)Our Member Services team can help you get answers. Please call if you have questions about your plan. You can call 1-866-799-5321 (TTY 1-800-955-8770) Monday through Friday 8 a.m. to 8 p.m. Eastern. We look forward to serving you..

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